RISE HOUSE FAQ
What to bring
For spin class bring tennis shoes or spin shoes (SPD clips), athletic attire, water and a sweat towel. For yoga, bring your mat and water. Props are provided.
Limited parking is available near the entrance of the studio and additional parking is available in the Tompkins Law lot (ONLY before 8am or after 5pm). View the parking map here.
Where can I Park?
Do you have a bathroom and shower?
We have restrooms and showers available for use before or after class.
What if I have to cancel my class?
If you sign up for class and find that you cannot make it, you can “early cancel” up to 2-hours before that class. After that time, riders with class packages will have the ride deducted from their account. Riders with an Unlimited Membership will be charged a $15 cancellation fee. No shows will be charged a $20 cancellation fee. The best way to cancel is online, but you can also cancel by phone or email.
No, the pedals have SPD clips as well as straps for tennis shoes. The harder the sole the better, but any closed-toe athletic shoe will do.
Are cycling Shoes Required?
No, we do not rent cycling shoes. If you have cycling shoes with SPD clips you can bring them to class or wear your tennis shoes.
Do you rent cycling shoes?
What if I've never tried indoor cycling or yoga and I'm a little out of shape?
No problem. One of the best things about our classes is that they can be modified for any experience level. We encourage riders to modify as needed, including turning down the resistance and/or sitting and resting when they need a break. On the mat we encourage everyone to move at their own pace and at their own level. One of our most loyal members said it best about her spin experience . . .
"I usually tell people who are intimidated by spin, I smoked for 13 years and couldn't even make it up a flight of stairs when I started spin class. Now I'm crushing an average of 15 miles on that bike. Boom. Spin fixes anything duct tape can't."
What if I need to cancel my membership?
If you would like to cancel your Rise House Membership or 5 Class Auto-Renew you can do so by emailing info@risehouseindy.com. Please note, cancellations require a minimum 7 day advance written notice.